Receiving Payouts via Stripe
If your organization is connected to Stripe, you now have access to the Payout Summary Report—a centralized reporting tool designed to help you trace revenue from payout to activity, school, team, or fund code.
Note: If you are setup to receive payout via checks, the paystub will list all events and revenue totals included within this payment. If you need more information, reach out to your Success Team or [email protected] for additional reporting.
Why You'll Love It
Trace every dollar from payout to activity, team, school, and fund code.
View refunds, disputes, discounts, and adjustments in one place.
Save your preferred filters for quicker access.
Reconcile payouts in minutes by reviewing a single payout or combining multiple payouts into one report.
What's Included
A summary view of gross sales, fees, adjustments, and net payout.
Detailed transaction data that can be filtered by school, department, activity, team, event, or fund code.
The ability to view individual payouts or multiple payouts across a selected date range.
Daily updates so your latest payout information is available each morning.
Save, Print, or Share
Export a clean, printable PDF with your selected filters.
Download transaction data in CSV format using either Batch ID or Itemized View.
Share reports with your finance team or save them for your records.
Accessing the Payout Summary Report
Log in to your Box Office.
Select Reports from the top navigation.
Select Payout Summary.
Select the Default Account or alternate account if applicable
Switch from Summary view or Batch/Itemized view
In Summary view, Select View More Payouts to see a dropdown of additional payouts to view
Apply Filters to view specific reports based on school, department, activity, team, event or by the School Club/Fund applied to the events (usually a budget code).
Export file
Who Has Access
Organizations using a direct Stripe connection.
District administrators will continue to see district-wide reporting options.
School-level administrators will only see funds associated with their assigned schools.
Frequently Asked Questions
Why don't the numbers match what I see in Stripe?
Payout data refreshes once daily. Your Box Office report will reflect Stripe activity by the following morning.
Where can I find refunds and chargebacks?
Review the Adjustments section and adjustment entries within the detailed transaction table.
What about cash and check sales?
Payout reports only include credit card transactions. Continue using your existing sales and financial reports for cash and check activity.
Receiving Payouts via Direct Deposit (Non-Stripe Processors)
If your organization receives payouts through a payment processor other than Stripe, detailed payout reports remain available within your Box Office.
Available Report Types
Itemized View Report
Provides line-by-line transaction details, including individual sales and fees.
Batch ID Report
Provides a summary view of transactions grouped by payout batch rather than individual transactions.
These reports help reconcile deposits while allowing you to choose the level of detail that best fits your needs.
Steps to access a Payout Report (Non-Stripe Processor)
Log in to your Box Office.
Select Reports from the top navigation.
Select Payout Reports.
Download either the Batch ID Report or Itemized View Report.
If multiple stripe accounts are connected, a drop down menu will be accessible to choose from available accounts
Check Payments
If your organization receives payouts via check, the accompanying pay stub will list the events and revenue totals included in the payment. For additional reporting assistance, contact your Success Team or email [email protected].