Product orders will be included in the Order List in the Box Office among ticket orders. You can choose to show or hide product orders from the Order List.
Product orders will also display in the Reporting Center under the Orders List report. Use the toggle at the top of the Orders List report to include or exclude product orders.
You can also run and download the Detailed Financial Audit or the POS User Report: Event Details → Event Reports → Run Report
Detailed Financial Audit
POS User Report
Pro-Tip: The Products feature must be turned on by the Support team before it can be used in the Gate App. Be sure to reach out to our team if you decide you’d like to sell Products!