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Fan Support Contact Information

Discover quick tips for supporting your fans, along with our fan support hours and contact details.

Share this fan site link directly with your audience to give them easy access to help guides, tailored resources, and live chat support options | Fan Support

Looking to purchase tickets?

Download the Hometown Fan App.
Easily buy and store your digital tickets to school events | Buy tickets now

Can’t find your tickets?

Enter your email or phone number on our Events Page to look up your purchased tickets. 


If you’d prefer to not download the Hometown Fan App, you can also use this page to search and buy tickets from any browser | Find Tickets

Need help with your tickets?

Find answers to common questions, look up your tickets, or get step-by-step help with purchasing and accessing events | Explore FAQ

Still can't find what you're looking for?

Call during our event support hours to speak to a Hometown expert, or chat with us anytime by selecting the chat icon in the bottom right corner of this page.

Live Fan Support | 1-866-HTT-4TIX

  • Summer Hours:

    • M-F: 9 AM - 7 PM EST

  • In-season Hours:

    • Monday–Wednesday: Chat 9 AM – 9 PM ET | Phone 3 PM – 9 PM ET

    • Thursday–Friday: Chat 9 AM – 9 PM ET | Phone 3 PM – 11 PM ET

    • Saturday: 8 AM – 4 PM ET (all channels)

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