Where to edit: Log in to your participant dashboard. You can access your profile settings from your dashboard to update your photo and page details.
What you can edit on your page
From your participant dashboard, you can update:
Profile photo. The image that appears on your fundraiser page and in outreach messages sent to your contacts
Your display name. How your name appears publicly on your fundraiser page
Personal message. A short note to supporters about why you're fundraising
š” Tip: Adding a recognizable profile photo makes a real difference. Donors who can put a face to the fundraiser are more likely to give.
If you're having trouble editing
If you can't find the edit option or the change isn't saving, contact our support team through chat or email at [email protected]. Share your name, fundraiser name, and the photo or change you'd like, and we can update it for you directly.
FAQs
Where does my profile photo appear?
Your profile photo shows on your public fundraiser page and may appear in outreach emails sent to your contacts. Using a clear, recognizable photo helps donors feel more connected to your fundraiser.
I made a change but it's not showing yet. What should I do?
Try refreshing the page. If the update still isn't showing after a few minutes, contact support through chat or email.
Can support update my photo for me?
Yes. If you're having trouble updating it yourself, email the photo you'd like to use to [email protected] along with your name and fundraiser name, and we'll take care of it.
