Important: Participants cannot remove their own page. This requires a request to our support team. If donations have already been made, refunds must also be requested through support.
Requesting your page be removed
If you need your fundraiser page taken down, whether you're opting out of the program or for any other reason, reach out to our support team through chat or email at [email protected]. Let us know:
Your name and email address
The name of the fundraiser
That you'd like your participant page removed
We'll confirm and remove the page. This does not affect your account itself unless you also want that deleted.
Requesting refunds for donations already made
If donations were made to your page before it was removed and you need those refunded, include that in your support request. Provide the donor names and amounts, and our team will escalate to the finance department. Refunds are processed and donors will receive email confirmation once complete.
Note: Refund requests are handled by our finance team and may take a short time to process. Once submitted, we'll keep you updated on the status.
FAQs
Will removing my page also delete my account?
No. Removing your fundraiser page only takes down your participation in that specific fundraiser. Your Schoolfundr account stays intact. If you also want your account deleted, mention that in your request.
How long does it take to remove the page?
Our support team typically handles page removal requests quickly. Reach out through chat for the fastest response.