Hometown Customer Help Center

Schoolfundr

Help with Online Fundraising Campaigns

33 articles

Getting Started with your Fundraiser

Why is my Fundraiser "In Review"?

How does Schoolfundr work?

Getting Started as a Participant

How do I join my fundraiser?

What email should I use to create my account?

I didn't receive my invitation email. What should I do?

I can't log in to my account. What should I do?

I have two accounts. How do I fix it?

How do I edit my fundraiser page or profile photo?

Managing Your Fundraiser Campaign

How do I start another fundraiser?

How do I add and manage participants?

How do I share my fundraiser and get more donations?

Editing and customizing your fundraiser

How do I change my fundraiser dates?

How do I end, cancel, or deactivate my fundraiser?

Payouts & Payments

How do I get my fundraiser payout?

Donor Contacts

How do I add my email contacts?

Why are only some of my contacts showing after I uploaded them?

Why haven't my contacts received my emails yet?

Can I reuse my contacts from last year's fundraiser?

Tracking Fundraiser Progress

How do I see my donations?

Why isn't a donation showing up?

How do I check the leaderboard?

How do I change my fundraising goal?

Managing your Fundraiser Leader Account

How do I delete or change my account?

I can't log in or verify my email

Troubleshooting Your Participant Account

My fundraiser link shows "Coming Soon." What does that mean?

I'm having trouble logging in. What should I do?

Why haven't my contacts received my fundraiser emails?

Can I remove my page or opt out of the fundraiser?