Hometown

Discover how to edit event details or ticket levels in the case of event changes like postponing or rescheduling.

Edit an Event & Ticket Levels

Discover how to delete an event or how to remove it from the dashboard

Delete an Event

Discover how to view events that have concluded, you will have access to orders, guests and event details.

How To View Past Events

Learn which report contains your event data, including custom field answers, ticket sales, financial details, and attendance records.

Event Data and Event Reports

Discover how to generate an embed code to display all or a specific group of events based on school, event, department or team.

Embed Code Generator

Event Management

This article walks through adding new users to the box office, assigning the correct security levels and permissions, and organizing access or visibility by venues, events, schools, and departments.

Adding A New User

Send a complimentary ticket or pass using the Create Order Tool within the Box Office

How to Create an Order or Complimentary Ticket

Discover how to send complimentary tickets or passes in bulk

How to Bulk Upload & Send Complimentary Tickets or Passes

Should you need to inform fans, guests, or ticket holders about event changes, weather delays, parking instructions, or other updates, you can notify them via text and email through the…

How To Notify Fans

Discover how fans or spectators will utilize the codes when purchasing a ticket.

How To Use An Event Code

Discover how to resend tickets and confirmation emails to fans, this recommended when event details have changed or been updated within the Box Office.

How To Bulk Resend Tickets

Discover guides on features to enable fans & event staff 

Helping Your Fans & Event Staff

Create a custom design with text, images, and links

Blog

News

Referral Program

Success Stories

Fan Support

hometown.com

Buy Tickets

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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