Hometown

Discover the key differences between tickets, season passes and season tickets

Understanding Tickets vs. Season Passes & Tickets

Discover guides on which season pass is best for you and how to create season tickets and complete the renewal process. 

Season Passes, Season Tickets & Renewals

Discover what athletic season passes are available and how they can help elevate your fan's experience.

Season Passes: What Are They & How To Create

Discover how to create a single sport pass, valid for a single entry to all events under the selected team.

How To Create Single Sport Passes

Discover how to create a season pass that is eligible for more than one sport or team.

How To Create Multi-Sport Passes

Discover how to create a flex pass, or punch pass, with an set number of scans available to use at a single event or across multiple events.

How To Create Flex Passes

Discover how to bundle passes into a package deal. This is ideal for family passes, where fans want individual passes per family member all in one purchase.

How To Create A Pass Package

The Box Office has the ability to create passcodes based on a data upload from a .csv file. This can be helpful when trying to add a passcode to a…

How to Upload Student IDs/Faculty IDs as Passcodes

Discover how to sell season passes on-site with the Hometown Gate App

Selling Season Passes On-Site

Guides on creating and managing season passes

Season Passes

Discover how to create a season ticket event sale, where fans purchase a ticket package that includes admission to multiple events, how to place holds on seats and the renewal…

Season Tickets: What Are They and How To Create

Discover frequently asked questions and answers on season ticket renewals.

Season Ticket Renewal Q&A

Discover how to send the season ticket renewal email to fans and request a renewal email

How To Send The Season Ticket Renewal Email

See an example of the season ticket renewal email a fan receives and submit a request to customize your next renewal email.

Season Ticket Renewal Email Example

Discover how to complete reserved seat ticket exchanges directly within the Box Office. Exchanges are supported for reserved seating across season tickets, season passes, and single-event tickets, allowing staff to…

How To Exchange A Reserved Seat

Discover how to export renewal passcodes necessary for season ticket renewals.

How to Export Renewal Passcodes

Discover how offer single game renewals for playoff games.

Playoff/Single Game Renewals

By configuring a seat map you are assigning necessary seats to specific ticket levels, price levels, and/or holding seats or killing them to make them unavailable.

How To Configure A Seat Map

Generate a renewal list directly from the box office. This list includes season ticket holder details and is an essential part of the renewal process.

How to Generate a Season Ticket Renewal List

Discover guides on how to create season tickets and manage renewals

Season Tickets

Create a custom design with text, images, and links

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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