Hometown

Discover what your client ID is and how to find it. A client ID is required for logging into the Hometown Gate App.

What Is My Client ID & Where Can I Find It?

Watch the video training on how to login to the Gate App and access all the features, including how to scan and sell tickets.

Gate App & Equipment Training

The Gate App is for scanning tickets, selling tickets on-site (POS), and managing events on event day. Download it from the App Store (iOS) or Google Play (Android).

Gate App Login

Discover how to effectively sell tickets at your event utilizing the Hometown Gate App and POS device when necessary.

How To Sell Tickets

Discover how to connect the credit card reader to the Gate App

Point of Sale Setup

How to Scan Tickets

Discover how to utilize the Scan Out feature to record a timestamp of when a ticket is scanned at the end of an event. This tool is often utilized for…

How To Use the Scan Out Feature

Discover how to automatically check-in tickets that are sold within the app, without the need to scan - increasing efficiency at your gates.

How To Turn On Auto Check-In

Discover how to continue scanning tickets without internet connection with our Offline Scanning feature

Offline Scanning

Discover the options for redeeming tickets at your event based on specific needs and how your event is setup

Choosing Your Perfect Redemption Method

Step-by-step setup for a Stripe M2 credit card reader to Hometown Gate App via a wireless connection (iPhone & Android) or USB-C (Android only)

How To Connect A Stripe M2 Credit Card Reader with the Hometown Gate App

Discover guides on utilizing and troubleshooting the Hometown Gate App 

Hometown Gate App Support

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Blog

News

Referral Program

Success Stories

Fan Support

hometown.com

Buy Tickets

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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