Hometown

View demos and benefits on the new box office, event build upgrade.

Box Office Events Creation Upgrade

A quick-start guide for schools hosting a playoff, championship, or tournament event, whether your state association manages the tickets or you set them up yourself.

Playoffs and Tournaments

Discover available tools and features to setup a variety of events and how to make edits to existing events. 

Event Creation & Edits

How to add teams based on criteria; to configure event admissions, and manage season passes in your dashboard.

Adding Teams

Create a new venue or location to be tied to an event.

Adding a Venue

Watch the video or follow the step-by-step guide on how to create a single event.

Create a New Event

Discover how to request and apply an interactive, custom seat map to an event for fans to purchase Reserved Seats

Reserved Ticket Event Setup

Make an event visible to the fans by publishing now, scheduling for a later date and time dependent on the event date or a specific date and time.

Publish an Event

Discover ways to share and promote specific event links directly to social media or email.

Share & Promote an Event

Pin an event to the top of your event list for fans to see first.

Pin an Event

Create a new event by duplicating an existing event.

Duplicate an Event

Discover options and best practices when setting up a multi-day tournament or event

Multi-Day Tournaments

Discover how to create ticket packages for family discounts or buy one get one free packages.

Ticket Packages

Discover how to set a time restriction on when tickets can begin to be redeemed.

How To Set Doors Open Time

Assign color block on tickets to visually distinguish between levels, access, pricing or categories.

Adding Color Indicators To Tickets

Create a hidden ticket level that is not visible to the public, for volunteers, sponsors, staff, etc.

Hide a Ticket Level

Discover how to sell ad space on your printed tickets

Advertising on Tickets

Create multiple showtimes for one event or production

How To Create Multiple Showtimes

Step-by-step guide to graduation and commencement ticketing, including ticket limits per graduate, passcode setup, accessibility questions, and weather contingency plans.

How do I set up ticketing for graduation or commencement?

Single Event Creation

Create an entire schedule or series of events in one pass with the Event Wizard feature.

Event Wizard: Managing Your Events

How to submit a schedule to the Hometown team for uploading.

Schedule Submission

The Hometown platform is connected to many scheduling partners - one of them being Rank One! This means that if your schedules are created in the Rank One platform, they…

Schedule Import Tool - Rank One

The Hometown platform is connected to many scheduling partners - one of them being Dragonfly! This means that if your schedules are created in the Dragonfly platform, they can be…

Schedule Import Tool - Dragonfly

rSchoolToday calendars can be exported to Excel or .CSV using the “Email this” button, and then uploaded to the Schedule Submission Form

Schedule Import Tool - rSchoolToday

Setup guides on adding multiple events or a full schedule in bulk. 

Mass Schedule Upload Options

Hometown’s box office enables schools to offer an online ticketing experience for dances such as prom and homecoming. Our team can provide best-practice recommendations and guidance to support your setup.

School Dances

Camps

Discover best practices when setting up a clinic event with registration required.

Clinics

Discover best practices for setting up field trips

Field Trips

Setup guide for non-athletics events or registration based events, dances, clinics, field trips, etc. 

Registration Based Event Setup

Discover the benefits and differences of event code types available. Presale codes, passcode and promocodes offer a variety of restrictions.

Event Codes: Basics

The Box Office has the ability to create passcodes based on a data upload from a .csv file. This can be helpful when trying to add a passcode to a…

How to Upload Passcodes

Guides on updating a custom fee structure globally or for a single event.

Custom Fee Structure

Discover how to require additional fields at checkout to collect important information from the purchaser or participant. This feature is often used for registration based events.

Manage Custom Fields

Discover how to apply customized verbiage for event acknowledgement agreements or terms and conditions.

Custom Event Terms

Print Ready Tickets gives the ability to export a file containing individual ticket information that can be sent to a third party printer for printing the QR code on custom…

Print Ready Tickets

Enable the donations feature to collect additional funding from your patrons.

Donations

Discover how to include custom messaging in the confirmation email, and up to two PDF attachments. This feature is useful for including waivers or permission forms to specific ticket levels.

Order Confirmation

Discover how to require the purchaser's mailing address at checkout

Address Collection

Discover how to create capacity limits within a ticket level or the event level to restrict the number of tickets sold and prevent over-selling an event.

Capacity Manager

Discover how to create a catalog of products to be sold through the point of sale system within the Hometown Gate App. The feature is widely used for selling concessions…

Product Catalogs

Discover how to sell products within the Hometown Gate App

Sell Products in the Gate App

Discover how to add promo codes, access codes, customized confirmation messaging, event capacity, customized acknowledgement agreements and waivers, and more

Advanced Event Options

Create a custom design with text, images, and links

Blog

News

Referral Program

Success Stories

Fan Support

hometown.com

Buy Tickets

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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